Afrobeat Radio

Many of customers are locked out of their online banking for several hours as Lloyds, Halifax and Bank of Scotland systems crash on New Year's Day

Millions of customers are locked out of their online banking for several hours as Lloyds, Halifax and Bank of Scotland systems crash on New Year's Day
Halifax, Lloyds, BoS customers woke up to online banking problems today
Website and app for both banks were not accessible across swathes of Britain
Banks apologised for inconvenience and had platforms working by afternoon

Millions of Halifax, Lloyds and Bank of Scotland customers started the New Year unable to access their bank accounts after their websites crashed.



Online banking was down for customers of all three banks, who took to social media to bemoan the outage on New Year's Day.

Large parts of Britain were left unable to access their accounts on their computers or smartphone apps.

Halifax, Lloyds and Bank of Scotland have apologised for the 'issues' and say their systems and now up and running again.

Online banking went down for customers of Halifax (outage map pictured left), Lloyds (right) and Bank of Scotland, who took to social media to bemoan the outage on New Year's Day


Halifax customers complained they were automatically signed out when trying to login to mobile banking



On Twitter, one person complained: '@HalifaxBank - your banking app does not currently work, a poor start to 2020... :( :(.' 

Another wrote: '@HalifaxBank why is the mobile banking app not working?!?!? How long until it is back up working again?'

Someone else posted: '@HalifaxBank what's going on with your banking app? It's not working at all and hasn't for a few hours.' 

One woman begged to know when Lloyds would be up and running again, so her son can get back home from his New Year's Eve celebrations.

She wrote: 'Any chance of an estimated time this might be resolved as I need to send money to my son who needs to get back from Liverpool?' 
A social media spokesman for the bank, called Martin, replied: 'Hi. Thanks for getting in touch. We lknow some of you are having issues with your Internet Banking. 

'We're sorry for this. W'ere working to have it back to normal soon.' 

A Lloyds social media spokesman tweeted: 'We know our customers are having issues with internet and mobile banking. We're sorry about this and we're working to have it back to normal soon.' 

They later added: 'Internet and mobile banking is now back to normal. We're sorry that some of our customers had issues with it this morning.' 

The problems are also affecting the mobile apps (pictured)

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